Get Detailed & Transparent Information about the Platform
Invest.direct is a website operated by Invest Direct SA
The purpose of this privacy policy is to inform users of our platform in a transparent and detailed manner about the reasons why we collect their personal data. We also explain how we handle the data collected and stored when using our services. We are aware of the importance to the processing of your personal information.
- We ensure that this information is handled with the highest level of care. Invest Direct SA is responsible for the collection, processing, transmission, storage and protection of your personal information in accordance with the Swiss Federal Data Protection Act (“Bundesdatenschutzgesetz”) for Swiss customers and the General Data Protection Regulation 2016/679/EU (“GDPR”) for customers in the EU.
- Our platform respects the confidentiality of all personal data held and is committed to the protection. As well as the limitation of the use of such information in accordance with applicable data protection and privacy laws.
- By reviewing this Privacy Policy, users will be able to understand how their data is processed and exercise their rights.
Invest Direct SA
Rue de l’Athénée 40, 1206 Genève, SUISSE
You can contact the Data Protection Officer (DPO):
- by e-mail dpo@invest.direct
- by post to the address above
Data processing by Invest Direct SA is governed by the following law:
- Data of Swiss customers and Swiss visitors of our website
The processing of Swiss customer data is governed exclusively by Swiss law. In particular by the Federal Data Protection Act (DPA, SR 235.1) and the Ordinance on the Federal Data Protection Act (SR 235.11).
- Data from customers and visitors to our website based in the EU
In addition to Swiss law, Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data. Also, on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) applies to the processing of data of customers established in the EU.
What is personal data?
Personal data is information concerning a physical person who can be identified:
- Directly: for example with a name, a photo, a telephone number, a social security number, etc.
- Or indirectly: for example an IP address, or a computer connection identifier or a voice recording for example.
What is personal data processing?
The term “processing” is used in this policy to cover all activities involving personal data. It includes collecting, handling, updating, storing, deleting, sharing, accessing, using, transferring and destroying personal data.
Collection and processing of personal data
We collect personal data directly or indirectly.
Nous transmettons les données à des sociétés partenaires, des fournisseurs de services et des prestataires externes.Ces-derniers étant légalement autorisées en Suisse et à l’étranger pour traiter, stocker ou utiliser les données aux fins mentionnées précédemment. Il peut s’agir de prestataires de services ou mandataires fournissant des services informatiques / techniques tels que les sites d’hébergement.
- Data collected directly:
This refers to information that a user inputs requesting to create an account on our platform via the contact form. This data is referred to “contact data” in this privacy policy, and may include last name, first name, cell phone number, business or personal email address, company name and mailing address, or personal mailing address. In both cases, the address includes the user’s zip code, city and country.
- Indirectly collected data:
Invest Direct SA may collect data through cookies or similar technologies placed on devices. Some cookies are necessary for the efficient running of our platform. Others are used for analytical purposes that help us provide you with more personalized services and a better user experience.
The use of cookies allows us to make your navigation on our site easier, more pleasant and more efficient. Cookies are files containing information that your web browser automatically stores on your computer’s hard drive when visiting our website.
For more information on the cookies collected, you can refer to the Cookies section.
You can easily deactivate and/or delete cookies from your computer, tablet or cell phone by managing your browser settings. Please note, however, that you may not be able to use our services in their entirety. Instructions on how to manage and deactivate cookies can be found in the Cookies section, depending on the browser.
Duration of data retention
The data collected is kept for the duration of our business relationship and may be kept for up to 3 years following the date of the end of our business relationship (date of the last transaction) in intermediate storage, and then deleted at the end of the legal retention period in order to comply with legal retention obligations, such as (the list below is neither limiting nor exhaustive and is provided as an example):
- Compliance with commercial, tax and other retention obligations in Switzerland: in particular, books must be kept and retained for a period of ten years (CO 958f); longer periods may also apply under special laws.
- Retention of evidence within the statutory limitation period of the country concerned; limitation periods can be up to 30 years and more. Invest Direct has implemented internal processes that ensure:
- Deletion of any personal data whose retention is not justified by the current activity or by regulation;
- Identification of personal data whose retention period has been reached and taking the necessary steps to delete them;
- Retention of user consent;
- Purging of your personal data is implemented to verify effective deletion once the retention or archiving period necessary to fulfill the determined or imposed purposes has been reached.
Links to other websites
The Invest Direct website contains links to other websites owned by third parties. Invest Direct SA is not responsible for the content or the data protection practices of such websites.
- Right of access
A right of access to the personal data you have provided: the exercise of the right of access allows you to find out whether your data is being processed and to obtain access to it in an understandable format. It also allows you to check the accuracy of the data and, if necessary, to have them corrected or deleted (see below).
- Right of rectification
The right of rectification allows you to correct inaccurate data about yourself (e.g. age or address) or to complete information (e.g. complete your postal address or change it).
- Right of deletion
The right consists in obtaining the removal of a collected information that you consider useless. You can obtain its removal if your case corresponds to one of the situations cited by a control authority in accordance with Article 77 of the GDPR.
- Right of limitation
The right of limitation allows you to request a limitation of the processing relating to your person consists in asking to freeze the use of your data.
- Right of opposition
The right allows you to object to the use of your data and you must put forward “reasons relating to your particular situation”. We invite you, for all useful purposes, to refer to the site of the CNIL.
- Right to portability
The right to data portability offers the possibility to recover part of your data in a machine-readable format. You are free to store this portable data elsewhere or to transmit it easily from one system to another, with a view to reusing it for other purposes.
- Right of complaint
You may, in the context of exercising your rights, lodge a complaint with a supervisory authority (for example, the CNIL, whose website is in French).
To make a complaint, you can refer to the CNIL website: https://www.cnil.fr/fr/cnil-direct/question/adresser-une-reclamation-plainte-la-cnil-quelles-conditions-et-commentPour.
To exercise your right to access, rectify, delete, oppose, port data or limit processing, you can write to us at the following email address: dpo@invest.direct.
Modalité d’exercice de vos droits
Pour toute question relative à la présente Politique et/ou pour exercer vos droits tels que décrits ci-dessus, veuillez vous adresser au délégué à la protection des données (« DPO ») de Invest Direct SA :
- par voie électronique à l’adresse dpo@invest.direct
- par voie postale à l’adresse : A l’attention du DPO, Invest Direct SA, Rue de l’Athénée 40, 1206 Genève, SUISSE
Votre demande devra être présentée par écrit. Elle devra être signée et pourra être accompagnée si nécessaire de la photocopie d’un titre d’identité portant votre signature.
Nous mettons tout en œuvre pour protéger vos données contre les menaces informatiques.
Nos sites disposent d’un certificat SSL afin de garantir que les informations et le transfert des données transitant par les sites sont sécurisés.
Dans le cas où l’intégrité, la confidentialité ou la sécurité des données personnelles de l’utilisateur est compromise, Invest Direct SA s’engage par cette politique de confidentialité à informer la (les) personne(s) concernée(s) dans les meilleurs délais lorsque la violation est susceptible d’engendrer un risque élevé pour les droits et libertés de cette personne.
Modification de la politique de confidentialité
Invest Direct SA pourra être amené à effectuer des modifications de la présente Politique de Confidentialité.
C’est pourquoi, nous vous invitons à la consulter régulièrement. Vous trouverez la date de mise à jour de ce document.
Si une évolution importante est apportée à notre politique de confidentialité, tous les utilisateurs seront avertis notamment par e-mail.
Nous vous apporterons une réponse dans les meilleurs délais.